Privacy Policy

Welcome to Umarawati Academy ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website umarawatiacademy.com and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Educational background and preferences
• Payment and billing information
• Course progress and completion data

2.2 Automatically Collected Information

• Device and browser information
• IP address and location data
• Website usage and navigation patterns
• Cookies and similar tracking technologies

We use your information for the following purposes:

• Provide and maintain our educational services
• Process course enrollments and payments
• Communicate with you about courses and updates
• Improve our website and services
• Ensure security and prevent fraud
• Comply with legal obligations
• Respond to support requests and inquiries

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party services that help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition
• Consent: When you provide explicit consent

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

We use cookies and similar technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data
• Restriction: Request limitation of processing
• Objection: Object to processing of your information
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at privacy@umarawatiacademy.com

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards.

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

13.1 Information Technology Act, 2000

We comply with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 for the collection, storage, and processing of sensitive personal data.

13.2 Digital Personal Data Protection Act, 2023

This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act). As an Indian user, you have the following rights:

• Right to Information: Know what personal data is being processed
• Right to Erasure: Request deletion of your personal data
• Right to Correction: Correct inaccurate or incomplete data
• Right to Data Portability: Obtain your data in machine-readable format
• Right to Grievance Redressal: File complaints with our Data Protection Officer

13.3 Consent Management

We obtain your free, specific, informed, and unambiguous consent before processing your personal data. You may withdraw your consent at any time by contacting us at privacy@umarawatiacademy.com.

13.4 Data Localization

Your personal data is processed and stored within India in compliance with data localization requirements. Critical personal data, if any, shall not be transferred outside India without explicit consent and regulatory approval.

In accordance with the Information Technology Act, 2000 and DPDP Act, 2023, we have appointed a Grievance Officer to address your privacy-related concerns: