Terms and conditions for using our platform
Last updated: January 12, 2026
Welcome to Umarawati Academy ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our website, mobile application, and educational services (collectively, the "Service").
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access or use our Service.
To use our Service, you must:
When you create an account with us, you agree to:
You agree not to:
All content on the Service, including courses, videos, text, graphics, logos, and software, is owned by Umarawati Academy or our licensors and is protected by copyright, trademark, and other intellectual property laws.
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, educational purposes only. This license does not include the right to:
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
We strive to provide reliable service, but we cannot guarantee that the Service will always be available, uninterrupted, or error-free. We reserve the right to:
The Service is provided "as is" and "as available" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Umarawati Academy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including but not limited to:
Upon termination, your right to use the Service will cease immediately, and we may delete your account and associated data.
These Terms shall be governed by and construed in accordance with the laws of India, including but not limited to:
Any disputes arising from these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts in Lucknow, Uttar Pradesh, India.
As per Consumer Protection Act, 2019, consumers have the right to file complaints with Consumer Forums. You may also approach the National Consumer Helpline at 1915 or file complaints online at www.consumerhelpline.gov.in.
We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated Terms.
We comply with the Information Technology Act, 2000 and maintain electronic records as per legal requirements. All transactions are logged and secured.
In accordance with IT Act 2000 Rule 3(11), we have appointed a Grievance Officer to address user complaints:
Grievance Officer: Rakesh Yadav
Email: grievance@umarawatiacademy.com
Phone: +91 9454572708
Response Time: Complaints will be acknowledged within 24 hours and resolved within 15 days
As per Consumer Protection Act, 2019, users have the right to:
We are GST-registered and all applicable taxes are included in course prices. GST invoices will be provided for all transactions. Our GSTIN: [To be updated with actual GSTIN]
If you have any questions about these Terms of Service, please contact us:
Email: legal@umarawatiacademy.com
Support: support@umarawatiacademy.com
Grievance: grievance@umarawatiacademy.com
Website: umarawatiacademy.com
Address: Plot No. 104, Nishatganj, Lucknow - 226028, Uttar Pradesh, India
Phone: +91 9454572708
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.
